Refunds & Cancellations
At PienetSEO India, we are committed to delivering exceptional digital marketing and SEO services tailored to the unique needs of each of our clients. We understand that circumstances may change, leading you to reconsider your engagement with our services. To address these concerns, we have established a clear and fair Refunds & Cancellations Policy.
Cancellation Policy
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Before Service Commencement: If you decide to cancel our services before we have commenced any work, you are eligible to cancel without any obligation. We kindly request that you notify us of your decision to cancel as soon as possible to avoid any unnecessary preparations on our part.
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During Service Delivery: Once we have started delivering our services, if you wish to cancel, please contact us immediately. While we strive to accommodate your needs, please be aware that you may be liable for the cost of work already completed up to the point of cancellation. We will provide a detailed account of any work completed and expenses incurred upon request.
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After Service Completion: After the completion of services, cancellations are not applicable. However, we are dedicated to your satisfaction and will address any concerns about the service provided to find a satisfactory resolution.
Refund Policy
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Eligibility for Refunds: Refunds are considered on a case-by-case basis. If you are dissatisfied with the service received, please reach out to us within 7 days of service completion. We will review your claim, and if we find that our services have not met our promised standards, we may issue a partial or full refund at our discretion.
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Processing of Refunds: Eligible refunds will be processed back to the original method of payment within 30 days of approval. Please note that certain charges, such as transaction fees, may not be refundable.
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Non-Refundable Services: Please be aware that some of our services, such as paid advertising, third-party fees, and special consultancy services, may be non-refundable. We will clearly communicate any non-refundable services at the time of agreement.
Final Notes
We at PienetSEO India pride ourselves on the trust and satisfaction of our clients. Our Refunds & Cancellations Policy is designed to protect both our clients and our integrity as a service provider. Should you have any questions or need further clarification on our policy, please do not hesitate to contact us. Our team is here to ensure that your experience with us is positive, transparent, and fulfilling.